Privacy Policy

At Neelam Fabrics, we are fully committed to protecting the privacy and personal information of our customers and website visitors. We value your trust and ensure that your personal data remains secure and protected. We do not sell, share, or rent your personally identifiable information to any third party without your permission, except where required by law.

By using our website, you agree to the terms outlined in this Privacy Policy.


Personal Information We Collect

When you place an order or interact with our website, we may collect the following information:

  • Full Name
  • Address
  • Phone Number
  • Email Address

This information is collected to process your orders, provide customer support, improve our services, and deliver a better shopping experience.

When you browse our website, we may also automatically receive certain technical information such as your IP address, browser type, and operating system to help us understand user behavior and improve website performance.

With your permission, we may occasionally send promotional emails regarding new products, special offers, and updates. You may unsubscribe from marketing communications at any time.


Comments

When visitors leave comments on our website, we collect the information shown in the comments form along with the visitor’s IP address and browser details to help detect spam and maintain website security.

An anonymized string created from your email address may be shared with the Gravatar service to check if you are using it. After approval of your comment, your profile picture may become publicly visible alongside your comment.


Media

If you upload images to our website, please avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location information from uploaded images.


Cookies

Our website uses cookies to improve user experience and website functionality.

Cookies may store information such as your name, email address, login details, and browsing preferences for your convenience. These cookies help us recognize returning visitors and provide a smoother browsing experience.

You can choose to disable cookies through your browser settings; however, some parts of the website may not function properly.


Embedded Content From Other Websites

Some pages on our website may include embedded content such as videos, images, or articles from third-party websites. Embedded content behaves in the same way as if you visited the external website directly.

These third-party websites may collect data about you, use cookies, and monitor your interaction with their content according to their own privacy policies.


How Long We Retain Your Data

If you leave a comment on our website, the comment and its metadata may be retained indefinitely. This helps us automatically recognize and approve follow-up comments.

For registered users (if applicable), we store the personal information provided in their user profiles. Users can view, edit, or delete their personal information at any time, except usernames. Website administrators may also access and manage this information when necessary.


Your Rights Over Your Data

You have the right to request a copy of the personal data we hold about you. You may also request correction or deletion of your personal information, except for data we are legally required to retain for administrative, legal, or security purposes.


Data Protection & Security

We take appropriate security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. However, no online transmission or electronic storage system can be guaranteed as completely secure.